Customer support is the backbone for all industries that aim for impeccable customer experience above other operations. Let’s have a look at these: It is non-debatable to say that every enterprise has its own priorities. While for some sales and marketing may hold a paramount importance, for others hiring highly-qualified professionals to build a better team might be the end goal. …

Are remote gig workers only fit for saving cost or do they offer much more than meets the eye? Let’s find out. It is possible to have something promptly rather than waiting for the ‘right’ time- especially when you need it. The rapid growth of the on-demand workforce where short-term operations are performed in a timely manner reflects the modern style of working. …

Turn your leads into opportunities that have the power to convert. It’s possible when you started working as a professional, you may have realised that the fewer assignments you get, the better is your productivity. However, when you are assigned things more than you can handle, you may have witnessed that your productivity tends to take a backseat. Why does it…

An effective way to grow your business is by expanding your trust level within your active customers. Since they are already aware of your brand and its plus points, the probability is that they will end up buying from you again. Also, the cost of selling to an existing customer…

With a gig workforce, automate your lead qualification process and convert leads faster than ever. Why is lead qualification important? Lead qualification is an important part of any sales process. In fact, the ability to qualify leads is one of the most daunting tasks for any sales team. Qualifying leads ensures that you are only spending time on people who have a genuine buying intent…

While most sales teams love getting brand new hot leads who are ready to buy what they are trying to sell, some leads aren’t always easy to come by because of the ‘trust factor’. These infamously turn into what we call cold leads. Usually cold leads don’t respond to emails…

Time to rethink about how you will strike the chord among your target users. With the penetration into the digital space, we have been experiencing novel ways of developing and downloading applications on our mobile devices. A study shows that the global number of smartphone users rose to 3.5 billion over the course of 2020. For industries, this has also created a huge ecosystem…

Successful outbound calling requires skills that cover countless aspects of communication. Apart from being good at interpretation, the telecalling executives need to be empathetic and persuasive in their conversations- all while carrying the weight of your brand reputation. A study conducted by Call Hippo suggests that by being more persistent…

2021 is moving at a rapid pace, and enterprises are racing to keep up with the pace of technological advancements. In this context, it is important to take a look at the trends which can help us understand how customers are going to look up to the enterprises in 2022. …